There's occasionally a bright moment that makes this job not unbearable. I spend most of the day overhearing my co-cube monkey describing how secure email works, but for a three-second reprieve, there's New Mexico.
I've enjoyed speaking to the few New Mexicans I've spoken to here, but it's never crossed the line to making me smile until now. A caller from New Mexico, in complimenting one of our employees, said that we at Cigna Behavioral Health are "gooder than gold."
I wish I could come up with phrases like that.
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